ACC Education Support Portal   |  Help Center
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Hi. How can we help?

Welcome to our Education Support Portal

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If you belong to an external agency, please complete this form: https://glo.li/acchp


Find answers to your questions by searching the knowledge base. If you don't find what you are looking for, please

What can you use the Education Support Portal for?


Getting help from the Digital Team with:

  • New Google Workspace accounts or bulk password resets
  • IT pre-purchase advice
  • Digital Learning Training and Certification (Google, Apple and Microsoft)
  • Glow - Help with account issues
  • Website help - Request a new or update to your school website. Report a website problem.
  • Digital Resource loans (Robotics, Computing Science, Digital Media Creation and more)
  • iPad App Purchases and advice
  • Advice and support on anything related to Digital Learning

Getting help from the MIS Team with:

  • MIS / SEEMIS Support & Advice
  • Access Requests
  • Data Requests
  • Training Requests

Please use Service Now for any technical support not listed above.

Helpdesk 101

Getting started with our helpdesk software

School MIS/SEEMiS

Digital Learning

 Featured articles

  • Requesting iPad Apps (Updated Jan 2020)
  • I'm getting an error when I try and open a Glow circular
  • List of iOS Apps in the Catalogue (Updated 30/9/2019)
  • Should I use Service Now or the Education Support Portal for my request?
  • MiS (SEEMiS) Tickets
  • Help us improve this service