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Welcome to our Education Support Portal

What can you use the Education Support Portal for?

Getting help from the Digital Team with:

  • New G-Suite (Google) accounts or bulk password resets
  • IT pre-purchase advice
  • Digital Learning Training and Certification (Google, Apple and Microsoft)
  • Glow - Help with account issues
  • Website help - Request a new or update to your school website. Report a website problem.
  • Digital Resource loans (Robotics, Computing Science, Digital Media Creation and more)
  • iPad App Purchases and advice
  • Advice and support on anything related to Digital Learning

Getting help from the MIS Team with:

  • MIS / SEEMIS Support & Advice
  • Access Requests
  • Data Requests
  • Training Requests

Please use Service Now for any technical support not listed above.

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Use the button above OR log in with your Aberdeen City account at the top of the page

If you belong to an external agency, please complete this form:

Knowledge Base